Certified commercial property inspectors have a paramount duty to their client. This duty succeeds all other duties. The following list is the inspector’s Duty to Client. It outlines professional conduct for inspectors to ensure that they comport themselves with integrity, provide competent service to their clients, and promote public confidence in the inspection industry.
Duty to Client:
- The inspector shall substantially follow the International Standards of Practice for Inspecting Commercial Properties (ComSOP) unless the Scope of Work indicates otherwise. The Scope of Work is work that deviates from the ComSOP, depending on budget, time constraints, purpose of the inspection, age of the subject property, and risk-tolerance of the client, which the inspector and client have agreed to.
- The inspector shall not engage in any practices that could be damaging to the client or bring discredit to CCPIA or to the inspection industry.
- The inspector shall be fair, honest, impartial, and act in good faith in dealing with the client.
- The inspector shall not discriminate on the basis of race, color, religion, sex, national origin, familial status, disability or sexual orientation, and shall comply with all applicable federal, state and local laws concerning discrimination.
- The inspector-member shall be truthful regarding his/her services and qualifications.
- The inspector shall have no undisclosed conflict of interest with the client, nor shall the inspector accept or offer any undisclosed commissions, rebates, profits or other benefit, nor shall the inspector accept or offer any disclosed or undisclosed commissions, rebates, profits or other benefit from real estate agents, brokers, or any third parties having a financial interest in the sale of the property, nor shall the inspector offer or provide any disclosed or undisclosed financial compensation directly or indirectly to any real estate agent, real estate broker or real estate company for referrals or for inclusion on lists of preferred and/or affiliated inspectors or inspection companies.
- The inspector shall not communicate any information about an inspection to anyone except the client without the client’s prior written consent, except in cases when the information may affect the safety of others, or violates a law or statute.
- The inspector shall always act in the interests of the client, unless doing so violates a law or statute.
- The inspector shall use a written Scope of Work Agreement that specifies the services to be performed, the limitations of services, and fees.
- The inspector shall comply with all governmental rules and licensing requirements in the jurisdiction where s/he conducts business.
- The inspector shall not perform or offer to perform, for an additional fee, any repairs or repair-associated services to the structure for which the inspector or inspector’s company has prepared a commercial inspection report for a period of 12 months. This provision shall not include services to components and/or systems that are not included in the ComSOP.