Commercial property insurance inspections are imperative in the underwriting process. It involves an on-site survey of the property’s condition by a qualified inspector to assess potential risk factors. Such an inspection may also be referred to as a commercial lines inspection.
These inspections are beneficial for policyholders and insurers. They can help property owners and policyholders secure better coverage and possibly lower premiums. For insurers, these inspections help align the policy to the property and spot potential hazards that can be addressed. Whether you’re a policyholder or an insurer, working with a third-party inspector — such as a CCPIA® Certified Commercial Property Inspector — provides valuable insights that benefit both parties.
What Are Commercial Property Insurance Inspections?
Commercial property insurance inspections, also known as commercial lines inspections, post-policy inspections, and 4-point inspections, are a type of on-site survey ordered by an insurance company to assess a policyholder’s property. In some cases, they may be coordinated with the loan and insurance companies.
The inspector assesses the physical condition of the property and can help identify obvious sources of claims that can be addressed. Most of the time, the inspector is a third party who provides an entirely unbiased opinion. The inspector may be hired by the insurance company, or the insurance company may ask the policyholder to hire an inspector. Any areas of concern pointed out by the inspector may need to be resolved for coverage and covenanted within loan documents to be addressed in a timely fashion.
There are other types of insurance inspections, such as those done by a loss control representative, that may involve further evaluation and data collection regarding the business’s finances and coverage of inventory, tools, or other assets. This type of inspection typically focuses solely on building coverage and does not necessarily include other property insurance types, such as a business’s personal property or a tenant’s improvements, like the aforementioned.
The Role of Inspections in Commercial Risk Management
Commercial risk management focuses on reducing potential financial losses. Inspections play a crucial role in this process by pinpointing vulnerabilities. Commercial property insurance inspections often take place after a policy is issued, which is why they are also referred to as post-policy inspections. They are becoming increasingly common as a requirement for policy renewals. The insurance company initiates the inspection order.
Commercial property insurance inspections take a proactive approach to managing risk. During the on-site survey, inspectors assess the property’s physical condition — often through a 4-point inspection — focusing on the roof, HVAC, plumbing, and electrical systems, along with any additional areas specified by the insurance provider. Inspectors document their findings to support recommendations for improving the property’s safety and overall condition. Identifying potential issues through inspections helps ensure accurate premiums and coverage, as well as reduces the chances of incidents escalating into serious issues. For example, a seemingly minor maintenance issue — such as an uneven sidewalk — could lead to a costly insurance claim or lawsuit if someone gets injured.
The Scope and Professionals Behind Insurance Inspections
Scope of Insurance Inspections
The scope of an insurance inspection varies by insurance company. At a minimum, it typically includes what’s known as a 4-point inspection. The “four points” refer to the major systems evaluated, including the roof, HVAC, plumbing and electrical. Beyond these systems, insurance companies often require assessments of fire and life safety features, as well as the property’s structural integrity. The inspector’s focus is generally on safety, maintenance, necessary repairs, outdated systems, and accessibility, rather than on specific policy details. Their role is to report on the property’s condition at the time of the inspection.
Commonly noted items by inspectors include expired fire extinguishers, non-operational exit lights, and compromised structural elements. Outdated systems typically noted range from circuit breaker panels from Federal Pacific, Zinsco, or Stab-Lok, and older plumbing pipe materials.
Inspections have become routine for certain property types and ages, particularly for buildings more than 30 years old. These inspections are common for both apartment-style properties and small strip malls or shopping centers and are required for new and renewing policies alike.
The purpose of these inspections is to minimize risk for insurance companies. Older buildings often come with inherent issues that frequently appear in claims. Each inspection is tailored to the insurer’s requirements; some may involve inspecting a percentage of dwelling units, while others might focus on representative samples of each floor plan. Thermal imaging or IR scanning and drone inspections may be included in these inspection services.
Third-Party Inspectors and Vendors
Third-party inspectors and vendors are widely regarded as the best option for conducting commercial property insurance inspections because of their objectivity and specialized knowledge. Third-party inspectors are generally not aware of the policy specifics at stake; instead, they have expertise in inspecting commercial buildings and their systems.
This impartial approach builds trust between insurance companies and policyholders, and provides assurances that the inspection focuses solely on the property’s condition. In turn, this can lead to more accurate risk assessments that benefit both parties.
CCPIA® Certified Commercial Property Inspectors
CCPIA® Certified Commercial Property Inspectors are qualified to perform insurance inspections of commercial buildings. They are trained through the Certified Commercial Property Inspectors Association (CCPIA®) and complete a rigorous training program and adhere to a strict code of conduct.
Operating as independent firms and vendors, CCPIA® certified inspectors are available to both insurance companies and policyholders. They can tailor their inspection reports to meet specific underwriting requirements and are experienced in providing concise, short-form reports when needed. Find a certified inspector near you for your insurance inspection.