The CCPIA® Coaching Program is a free member benefit that offers one-on-one sessions with experienced on-staff inspectors and subject-matter experts. Whether you’re facing a challenge with an inspection, looking for business advice, or just want to talk through your thought process, our coaches are here to help.
Each session is up to one hour. Use the calendar link below to book a time. We kindly ask that you provide a description of what you’d like to discuss or any goals for your meeting.
Coaches
Lance Coffman, CCPIA® Director of Professional Development & Training
With over a decade of experience owning and operating two successful inspection companies, Lance brings real-world expertise in business development, client acquisition, and industry communication. He specializes in coaching inspectors on strategies that drive growth — whether you’re just getting started or expanding your current operation. He’s here to help with everything from building your client base to inspecting building systems and refining your report writing.
Rob Claus, CCPIA® Director of Education
Rob has personally launched five companies and helped over 100 franchisees build successful commercial property inspection businesses and commercial divisions. He understands the challenges inspectors face and can support you with operational systems, and sales and marketing. He’s also ready to guide you through inspection procedures, report writing, and what you can expect on upcoming commercial jobs so you’re fully prepared in the field.
CCPIA® Coaching Program FAQ
⮕ How do I join my coaching session?
Meetings are conducted on Google Meet. Save your confirmation email and use the link provided to join your session.
⮕ How long is each coaching session?
Each session can last up to one hour.
⮕ Who is eligible for the coaching program?
The coaching program is available exclusively to active CCPIA® members.
⮕ What is the cost for a coaching session?
This service is entirely free for members. For membership information and to join, go here.
⮕ What should I do to prepare for my session?
Come with specific questions, challenges, or goals in mind. If you’re referencing a particular inspection or document, have those materials ready to share during your session, or email them to your coach prior to the meeting.
⮕ What kinds of topics can I discuss during my coaching session?
You can talk about anything related to commercial property inspections and running your inspection business. This includes help with inspection procedures, setting their scope, report writing, pricing, client communication, marketing, team development, or just getting started in general.
⮕ Can I get help reviewing an inspection report or project I’m working on?
Yes. Our coaches can walk through a report with you, offer feedback, and help troubleshoot issues or uncertainties with specific properties or clients.
⮕ Can the coaching sessions help with marketing or business growth?
Absolutely. Many inspectors use these sessions to talk through business development strategies, brand positioning, pricing models, and growth opportunities. They can help plan for logo and material design services and orders, too.
⮕ What if I need help but no times are available?
If the calendar is fully booked, email [email protected] to be added to the waiting list. We’ll reach out if a spot opens up. In the meantime, we recommend getting in touch with a CCPIA® Mentor or joining an upcoming Roundtable Meeting on Zoom. Both options are completely free. The Roundtable is open to all (no membership required), and the Mentoring Program is exclusively for members.