Curriculum Overview
The first section of this course discusses the objectives of a commercial property inspection report in terms of understanding the Standards, the client’s needs, and an inspector’s duty. This is the framework for the primary differences between residential and commercial inspection report writing. It also discusses the qualities of a successful commercial property inspector.
The following sections provide practical information for effectively communicating findings in writing, as well as designing and structuring reports and organizing the details within them. The main topics include:
Writing Composition
The course reviews how to master writing composition skills for inspection report writing. It teaches students how to report findings using proven techniques to achieve simple comments and digestible reports. It also highlights specific practices to avoid confusion in reporting.
Report Features and Layout
The course introduces several standard reporting techniques to provide clarity and to avoid confusion. It also reviews the report’s anatomy, structure, and required components according to the Standards. Students receive a commercial property inspection report template for structuring reports.
Inspections and Special Cases
The final section discusses how to take sufficient field notes and route inspections to efficiently collect information and supporting photographs for the report. Additionally, it covers different reporting styles and how to handle special cases such as multi-family properties, multi-building properties, and the presence of multiples of the same system (i.e., 15 RTUs).
Learning Objectives
Upon successful completion of this course, the student will be able to:
- effectively communicate findings in writing
- use a variety of techniques to clearly present information
- design and structure inspection commercial property inspection reports
- prepare cumulative and summary style reports for multi-family properties
Course Outline
- Learning Objectives
- Course Materials
Video 1: Introduction
- Video 2: Prepare for a Successful Summit
- Video 3: Approaches Shape Direction
- Video 4: Properties are Knowable
- Video 5: Reports are Helpful
- Video 6: The Writer is Competent and Skilled
- Video 7: The Reader is Competent
- Video 8: Conversation is the Scene
- Video 9: Truth is the Goal
- Additional Considerations
- Video 10: Logical Order
- Video 11: Legible Points
- Video 12: Simple Comments (DDID)
- Video 13: Clarity Belongs Everywhere
- Video 14: Small Examples
- Additional Tips
- Video 15: Due Diligence Firms
- Video 16: Busy Report
- Video 17: Small Firm
- Marketing and Branding
- Field Notes
- Section 7 of the ComSOP
- Report Template
- Report Structure
- Example Narratives
- Reporting Styles for Multi-Family Properties
- Multi-Building Inspection Report
- Using a Schedule
- FAQs
- Video 19: Conclusion
- 45 questions
- Unlimited number of attempts
- 2-hour time limit for each attempt
- Score of at least 80% required to pass
- Downloadable certificate upon completion
Course Details
Estimated Hours
5.8 hours to complete
Format
Online, self-paced course. Start and stop anytime with progress saved.
Delivery
A series of readings and videos covering key concepts.
Continuing Education Approvals
International Code Council (ICC) and InterNACHI®
What’s Included
Coursebook
61-page coursebook PDF
Certificate
Instant certificate upon course completion


