Online, self-paced course.

Learn how to perform an accessibility survey for commercial buildings and document potential barriers and safety issues in a report. Includes coursebook PDF, inspection checklists, and certificate upon completion.

Not a Member?

Join to access this course and the full CCPIA® training catalog.Join now »

Curriculum Overview

Accessibility surveys help clients, building owners, tenants, and property managers reduce the risk of unexpected retrofitting costs and potential liability, while improving accommodations for customers and employees. This online course teaches the core concepts of accessibility surveys for existing commercial buildings, including compliance parameters, legislation, building codes, and barriers affecting individuals with various disabilities. The ComSOP Section 15 Accessibility Inspection Report serves as the framework for inspection procedures and scope, supported by a video series demonstrating an office building accessibility survey.

Accessibility laws and codes for existing buildings, remodeling, and new construction covered in this course include the Americans with Disabilities Act (ADA), Architectural Barriers Act (ABA), Federal Fair Housing Act (FFHA), and International Existing Building Code (IEBC). You’ll learn how these apply to accessibility surveys and property-specific compliance, and how they relate to your service scope, benefits, and findings.

The objective of an accessibility survey is to identify physical barriers and provide the client, in written format, with an assessment of a property’s ability to provide goods and services to people with disabilities on an equal basis with the rest of the public. Key physical barriers reviewed relate to entrances and parking, accessibility signage, accessible routes (walking surfaces and wheelchair clearances), various door types and installations, door usability and components, ramps and curb cuts, clear floor space and reach ranges for wheelchair users, water fountains, protruding objects, restrooms, and elevators. The course concludes with potential solutions to accessibility issues to support your assessment of a building’s overall accessibility.

Learning Objectives

Upon successful completion of this course, the student will be able to:

  • perform a standard accessibility inspection on an existing commercial buildings;
  • use the Accessibility Inspection Report template;
  • create opinion as to a building’s accessibility;
  • identify accessibility barriers and deficiencies in existing buildings related to accessible routes, walking surfaces, parking spaces, entrances, signage, ramps and curb cuts, clear floor space for wheelchairs, doors hardware and usability, drinking fountains and other plumbing fixtures, protruding objects, restrooms, and elevators;
  • describe barrier removal and solutions to inaccessible areas or features;
  • recognize accessibility barriers related to different disabilities, such as mobility, hearing, vision, speech, and cognitive impairments;
  • describe laws and building code concepts related to accessibility of existing buildings; and
  • apply an understanding of who must comply with accessibility regulations.

Course Outline

  • Learning Objectives
  • Course Materials
  • Examples of Accessibility Violations
  • The Accessibility Inspection Report
  • Who Must Comply
  • Laws and Building Codes for Accessibility
  • Objective of the Inspection
  • ComSOP Accessibility Inspection Report Template
  • Minimum Number of Accessible Parking Spaces
  • Dimensions of Accessible Parking Spaces
  • Accessible Passenger Loading Zone
  • Assessing Types of Property Visitors
  • Examples of Accessible Parking
  • Examples of Inaccessible Parking
  • Definition of Accessible Route of Travel
  • Components of an Accessible Route of Travel: Walking Surfaces
    • Materials
    • Slope
    • Grates
  • Components of an Accessible Route of Travel: Wheelchair Turning Space
    • General Clear Width
    • Clear Width Around an Element
    • Circular Turning Space
    • T-Shaped Turning Space
  • Components of an Accessible Route of Travel: Wheelchair Passing Space
  • Public vs. Common-Use vs. Employee-only Work Spaces
  • Accessibility Expectations Based on Space Size and Function
  • Exempt Spaces and Special-Use Cases
  • Definition of Accessible Entrance
  • Accessible Entrance Maps
  • Features of an Accessible Entrance
    • Door Openings
    • Door Hardware
    • Door Opening Force
    • Door Closing Duration
    • Door Thresholds
    • Door Push-Side Surfaces
    • Door Entrance Signs
  • Feature Applicability
  • Inspection Procedures and Tools
    • Hardware Tests
    • Door Opening Force Test
  • Signage Requirements
  • Location Requirements
  • Types of Signage
  • Pictograms
  • Tactile Signage
  • Directional Signage
  • Ramps
    • Slopes
    • Handrails
    • Landings
    • Additional Requirements
  • Curb Cuts
    • Slopes
    • Clear Width
    • Side Flares
    • Landings
    • Additional Requirements
  • Examples of Ramps and Curb Cuts
  • Approach Dimensions
    • Clear Floor Space
    • Toe and Knee Space
    • Recessed Areas
  • Reachability of an Object
  • Consecutive Doors
  • Low- and High-Energy Doors
    • Differences
    • Signage
    • Additional Features
  • Maneuvering Clearance
    • Forward Approach
    • Hinge-Side Approach
    • Latch-Side Approach
  • Standard Sweep of a Cane Guidelines
  • Applications, Features, and Locations
  • Protrusion Exceptions
  • Drinking Fountains
  • Additional Protruding Object Specifications
  • Minimum Number of Accessible Restrooms Specifications
    • Accessible Route of Travel Application
    • Single User vs. Multi-User Restrooms
  • Accessible Restroom Specifications
    • Accessible Restroom Stalls
    • Accessible Plumbing Fixtures
    • Accessible Restroom Entranceway
    • Wheelchair Maneuvering Space
  • Examples of Accessible Restrooms
  • Examples of Inaccessible Restrooms
  • Application to Types of Elevators
    • Passenger Elevators
    • LULA Elevators
  • Elevator Car Sizes Configurations
  • Additional Features for Elevator Accessibility
  • Accessibility Inspection Pre-Inspection Questionnaire
  • Standard Accessibility Inspection Agreement
  • Recommended Tools and Materials
  • How to Measure Accessible Slopes
    • Running Slopes
    • Cross Slopes
    • Examples
  • Understanding Inspection Scope
  • Recommendations and Solutions
  • Types of Speciality Consultants
  • Parking Area Survey Video
  • Route of Travel Survey Video
  • Ramps Survey Video
  • Entrance Survey Video
  • Interior Survey Video
  • Drinking Fountains Survey Video
  • Restrooms Survey Video
  • Elevators Survey Video
  • Other Barriers to Accessibility Video
  • Summary and Key Highlights Video
  • 85 questions
  • Unlimited number of attempts
  • 2-hour time limit for each attempt
  • Score of at least 80% required to pass
  • Downloadable certificate upon completion

Course Details

  • Estimated Hours

    7.4 hours to complete

  • Format

    Online, self-paced course. Start and stop anytime with progress saved.

  • Delivery

    A series of readings, videos, photos from inspections, and technical illustrations

  • Continuing Education

    International Code Council (ICC) and InterNACHI®

What’s Included

  • Coursebook

    115-page coursebook PDF

  • Certificate

    Instant certificate upon course completion

  • Report Template

    Standard Accessibility Inspection Report for Existing Commercial Buildings

  • Technical Illustrations

    Downloadable graphics for future reference and reports

Start Course

All online, self-paced courses are included with a CCPIA® All-Access Membership. Members get unlimited access to the complete commercial property inspection course catalog and professional development resources. Not a member? Join now »